Home  »  Community  »  Family Support

Parent & Family Support Signposting

The school employs a full-time learning mentor who is able to provide support for both children attending the school and their families.

In the first instance it is always advisable to seek support through school. Your child’s teacher will always be more than happy to discuss any matters which you feel may impact on learning. Alternatively, you can speak to a member of the senior leadership team who may be able to support you or make contact with support networks for you.

However, if you prefer not to contact school then the following support networks are available to parents and families:

There is information on :

  • Bereavement
  • General Support
  • Bullying
  • Health Issues
  • Mental Health Issues
  • Single Parents
  • Relationship Issues
  • Pregnancy Issues
  • Drugs and Alcohol Issues



If you are concerned about the safety or well-being of any child, please contact Birmingham Children’s Advice and Support Service (CASS) on 0121-303-1888.

Birmingham Signposting Service:
This service will help families to find the most relevant support. This can be contacted on 0808 808 1001.

Samaritans :
08457 909090
An organisation who offer support to individuals in distress.

Support for individuals and families at risk of being homeless.
0808 800 4444

Birmingham’s Housing Department:
0121 427 7988‎
Statutory Agency who can support families should you experience housing difficulties


Cruse Bereavement Care
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. Services are free to bereaved people. The charity provides support and offers information, advice, education and training services.
Day by Day Helpline
0844 477 9400
or email us at: helpline@cruse.org.uk helpline@cruse.org.uk

Winston’s Wish:
Winston’s Wish, the charity for bereaved children, helps young people re-adjust to life after the death of a parent or sibling. By providing professional assistance before, during and after bereavement they help them to better understand the nature of loss and offer the practical support and guidance that many need in order to cope throughout the grieving process.
08452 03 04 05


Bullying UK:
Visit the bullying website for support and information.

Organisation which offers support to children and families concerned about bullying.


Mental Health

Young Minds:
Organisation that supports young people and families who may be worried about mental health issues.
0808 802 5544

The National Association for Mental Health

An association that supports individuals and families experiencing mental health problems.
0845 766 0163


Self harm:

Internet site which supports individuals and families affected by self harming.

Eating disorders

Site and helpline which support those affected by eating disorders.
0845 6341414

Relationship Concerns

Nationwide service for those needing support with relationship issues. This can mean couple counselling, individual counselling and family counselling.
There are local counselling centres that can be accessed in the day or evenings.
0300 100 1234

Children and Family Court Advisory and Support Service

Cafcass champions the interests of children involved in family proceedings, advising the family courts in England on what it considers to be in the best interests of individual children.

0844 353 3350

Single Parents

An organisation that supports single parents. Can offer advice on benefit support.
0808 802 0925

Single Parent Travel Club:
An organisation which promotes interaction between single parent families via holidays.
0870 241 6210

Internet site which supports one parent families


National Childbirth Trust:
An agency whose purpose is to provide support and evidence-based information in pregnancy, birth and early days of parenthood.
Please see their website for more information.

Miscarriage Association:
A website and helpline to offer support to those having experienced a miscarriage.
helpline: 01924 200799 (Mon-Fri, 9am – 4pm)

British Pregnancy Advisory Service:
BPAS is the leading provider of abortion services in the UK, with a national network of consultation centres and clinics.
Telephone 08457 30 40 30 for advice

Drugs & Alcohol Support:
National Families Helpline
08457 023867

Parents Against Drug Abuse
Telephone 08457 023867

Website and helpline to supprt parents who may be concerned their children are involved with drugs.

Birmingham based agency which supports children and families affected by drugs.
Telephone 0800 776600


A national helpline which supports those having difficutlies with or thjose who are addicted to alcohol.

NATIONAL HELPLINE: 0845 769 7555


If you are unhappy about anything and would like to talk to someone please call 0800 11 11. There are people there all the time to listen to you.


We accept no responsibility for the information or website reference detailed in this article.